We're OPEN and here to help.
Covid-19 Operating Adjustments - almost back to normal
At Westbrook Vets we are prioritising the health of our team, their families and the wider community. We endevour to remain open as long as possible to be available to care for the health of your pets. We aim to comply with social distancing recommendations, and for this reason we are adapting our protocols.
Covid precautions - please notify staff if you answer yes to the following -
1) Have you had any recent interstate or international travel or been to any known covid hotspots?
2) Do you have any respiratory symptoms or fever, or are awaiting Covid-19 Test Results?
3) Have you been in contact with a known case of COVID-19 or someone awaiting Covid-19 Test Results or been asked to self isolate?
Your visit to our clinic.
Please take note of the recommended 1.5m distancing and try to maintain where possible.
When you arrive, before entering the front door please use sanitiser provided.
If you would rather not enter the clinic please let us know.
If you would rather be met outside or at your vehicle for transfer of your pet or collection of goods please call the clinic on arrival and we will happily come out to meet you outside or at your vehicle.
Consults - we are still monitoring people numbers in the consult rooms.
As our consult rooms are quite small, we need to monitor the number of people in there at any one time.
This may mean that for more involved examinations, nail clips, anal glands, ear examination we may need to take your pet out the back for a nurse to hold for us. You are welcome to wait in the consult room or reception until we return it back to you. If you'd rather not come into the consult room, or run some other errands or wait outside please let us know.
We appreciate your patience during this ever changing and unprecedented time.
We will continue to post updates on our Facebook Page
Please follow these links to find information to common inquiries we are receiving from our clients.
Living with pets during COVID-19
Can my pet spread coronavirus?
Is my vet considered an essential service?